What is ISO 9001?
ISO 9001 is an internationally recognised standard for quality management systems (QMS). It sets out the criteria for a quality management system and is based on several quality management principles, including a strong customer focus, the involvement of top management, a process approach, and continuous improvement. Being ISO 9001 certified means that iLockerz meets the high standards set by the International Organisation for Standardisation (ISO) and is committed to consistently providing products and services that meet customer and regulatory requirements.
What's required for certification?
Achieving ISO 9001 certification is a testament to the hard work and dedication of our entire team. The journey involved:
Comprehensive Process Review: We conduct thorough reviews of all our processes to ensure they align with ISO 9001 standards.
Employee Training: Our team regularly receive extensive training to understand the importance of quality management and how to implement it effectively in our daily activities.
System Implementation: We implement a robust quality management system that allows us to monitor, manage, and improve the quality of our products and services continuously.
Independent Audit: An independent auditing body conducted a rigorous assessment of our QMS to verify our compliance with ISO 9001 standards.
What This Means for You?
Our ISO 9001 certification brings several benefits to our customers and partners:
Enhanced Quality Assurance: You can trust that our products and services are of the highest quality, meeting stringent international standards.
Increased Customer Satisfaction: With a focus on customer feedback and continuous improvement, we are better equipped to meet and exceed your expectations.
Improved Efficiency: Our streamlined processes lead to more efficient operations, enabling us to deliver products and services faster and more reliably.
Greater Transparency: The certification process requires us to maintain clear and transparent processes, giving you confidence in our operations and quality management practices.
A Commitment to Excellence
At iLockerz, quality is at the heart of everything we do. Being ISO 9001 certified is a continuous commitment to excellence. We will keep striving to improve our processes, innovate our products, and deliver unparalleled service to our customers.
We want to extend our heartfelt thanks to our dedicated team, loyal customers, and partners for their support and trust in iLockerz. Together, we will continue to achieve great things.
Stay tuned for more updates as we continue to push the boundaries of innovation and quality. Thank you for being part of our journey!
For any inquiries or further information, please feel free to contact us at:
0121 270 6153
Sincerely,
The iLockerz Team
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